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Shaping the Modern Customer Experience in a Global Business World

  • Client Success & Outcome Focused

  • Global Team Leadership

  • Corporate Governance

  • Business Strategy & Implementation

What I Am Reading Now

The Prosperity Paradox of Poverty.

Poverty is arguably mankind's most intractable problem.

Why Do So Many Incompetent Men Become Leaders? (And How to Fix It)

Women generally outperform men as leaders, research shows. So how come there aren't more of them? One reason is our association...

The Prosperity Paradox: How Innovation Can Lift Nations Out of Poverty.

Poverty is arguably mankind's most intractable problem. Christensen, a Harvard professor and originator of the concept of disruptive innovation, here argues...

Accolades & Highlights

I excel at building, shaping and implementing customer experiences that yield higher conversions, business process improvements and increased customer satisfaction. Whether working independently or collaborating with teams, best practices in technology, marketing strategy, and human capital are applied to achieve the desired outcome. This work has been recognized by many publications and experts and I welcome the opportunity to collaborate with individuals, start-ups & enterprises.

News & Insights

The GameStop Board of Directors are Asleep at the Wheel.

The GameStop Board of Directors is Asleep at the Wheel.The GameStop (NYSE: GME) stock saga was all the rage in recent days. From the war on hedge funds to everyone in the world talking gamma short squeeze and even some...

Is Corporate Governance Failing at MicroStrategy?

An investor looking for a Bitcoin sympathy play would likely not include a subscription-based enterprise software provider that helps…Continue reading on Terence Channon »

Isn’t the Recruiter/Candidate Relationship a 2-Way Street? Or Am I Asking For Too Much?

3 years ago, I came into contact with an independent recruiter. As part of my job-seeking strategy, I was encouraged to seek out…Continue reading on Terence Channon »

Where To Find Me