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Shaping the Modern Customer Experience in a Global Business World

  • Client Success & Outcome Focused

  • Global Team Leadership

  • Corporate Governance

  • Business Strategy & Implementation

What I Am Reading Now

The Prosperity Paradox of Poverty.

Poverty is arguably mankind's most intractable problem.

Why Do So Many Incompetent Men Become Leaders? (And How to Fix It)

Women generally outperform men as leaders, research shows. So how come there aren't more of them? One reason is our association...

The Prosperity Paradox: How Innovation Can Lift Nations Out of Poverty.

Poverty is arguably mankind's most intractable problem. Christensen, a Harvard professor and originator of the concept of disruptive innovation, here argues...

Accolades & Highlights

I excel at building, shaping and implementing customer experiences that yield higher conversions, business process improvements and increased customer satisfaction. Whether working independently or collaborating with teams, best practices in technology, marketing strategy, and human capital are applied to achieve the desired outcome. This work has been recognized by many publications and experts and I welcome the opportunity to collaborate with individuals, start-ups & enterprises.

News & Insights

Bigger Investments, Less Oversight.

The August 2, 2021 edition of The Wall Street Journal featured a front-page piece discussing the increased investment in private companies…Continue reading on Terence Channon »

Robinhood’s Tepid IPO Shows Successful Investing Isn’t That Easy

2021 has seen the rise of the ‘meme stocks’ has captured a lot of the investing world’s attention. And if there was ever a company that…Continue reading on Terence Channon »

The GameStop Board of Directors are Asleep at the Wheel.

The GameStop Board of Directors is Asleep at the Wheel.The GameStop (NYSE: GME) stock saga was all the rage in recent days. From the war on hedge funds to everyone in the world talking gamma short squeeze and even some...

Where To Find Me